United says all customers on flight 3411, where a man was dragged off, are receiving compensation for the cost of their tickets.
Dao can be seen in the video being dragged out of the plane with blood running down his face.
By Tuesday afternoon, nearly two days after the Sunday evening confrontation in Chicago, CEO Oscar Munoz issued his most contrite apology yet as details emerged about the man seen on cellphone videos recorded by other passengers at O'Hare Airport.
Mr Munoz, recently named US Communicator of the Year 2017 by PRWeek magazine, said: "I want you to know that we take full responsibility and we will work to make it right".
"Currently, (Dao and his family) are focused only on Dr. Dao's medical care and treatment", Chicago-based lawyer Stephen Golan said in a statement on Tuesday. He said United had to "re-accommodate" the man, who was bloodied in the encounter with security officials.
A Chicago Aviation Police officer was placed on administrative leave for his role in pulling Dao down the plane's aisle.
Munoz has repeatedly referred to United as a 'people business, ' and his strategy from day one has been to reconnect with employees and customers. Munoz described the passenger as "disruptive and belligerent".
United Airline's Image Takes Online Beating In Memes, Comments: Social media reaction to video footage of a passenger being dragged from a full flight Sunday night has been swift and merciless. Richard Blumenthal is calling for a federal probe into United Airlines after video surfaced over the weekend showing a passenger being forcibly removed from a plane in Chicago.
But when asked by ABC whether the passenger was at fault in any way, Munoz replied, "No, he can't be". When no one volunteered, it selected several passengers to deplane.
In the second statement, Munoz defended his staff and the company, but did not issue an apology for the aggrieved passenger. Dao, 69, was the only one who refused due to his need to see hospital patients.
A Chicago alderman said representatives from United Airlines and the city Aviation Department have been summoned by his committee to answer questions about Sunday's incident. "This is wrong", "Look at what you did to him" and "Busted his lip".
"That is not who our family at United is and you saw us at a bad moment", Munoz told ABC News.
Mark Hamill: Carrie Fisher Star Wars tribute is 'therapy'
While the internet may be a buzz over the new Star Wars trailer, another video dropped that will get you right in the feels. I know the first game had its issues and we're not supposed to give into the hype, but goddamn I want to play that.
A group of protesters gathered outside the United Airlines terminal at Chicago's O'Hare International Airport on Tuesday, chanting that when their community is under attack, they "stand up and fight back".
It wasn't supposed to be like that. "Tremendous goodwill and friendship was formed, but only time will tell on trade". Trump's attention, China wants to be sure that it keeps it, knowing his notoriously short attention span.
The Obama administration agreed to reduce U.S. emissions by 26 to 28 per cent below its 2005 levels by the year 2025. Paris opponents plan a deep analysis on those potential legal risks to bolster their case against staying.
Here's a sampling of the many ways in which teams and players paid tribute to the great Jackie Robinson on Saturday. Jackie Robinson helped break down the racial barrier in Major League Baseball 70 years ago.
Flynn was sacked after it became clear that he misled Vice President Mike Pence and others about the content of those discussions. Once again President Donald Trump has fixed his mouth to accuse someone else in the Obama administration of committing a crime.
Michael Flynn before Flynn resigned as national security adviser, a top White House official told NBC News . The fact that Bannon, a white supremacist, was even on the National Security Council was a problem.
Babcock was asked Sunday if the split in Washington puts pressure on the Capitals. "They are good team. It gook Justin Williams to pick up the slack, as the 35-year-old right winger took passes from T.J.
We played with a desire to win the game tonight, with a very offensive team because we knew we had to score goals . Arsenal remain in sixth position, seven points off a fourth spot and level on points with seventh placed Everton.
Stock exchanged hands with the total volume of 1.72 Million shares, as contrast to its average volume of 6.14 Million shares. Straight Path said it was contacted by another company Thursday, and that company may make an offer to compete with AT&T's.
At the trailer launch, Sachin Tendulkar emphasised on the World Cup victory, hailing it as the highest point of his career. The trailer itself is showing how Sachin Tendulkar transformed from a wild child to a Virtuous Hero.
Swift was successfully targeted by hackers past year when criminals stole $81m from the Bangladeshi central bank. The hack, if verified, could be the biggest ever exposed after exposure of NSA files by Edward Snowden in 2013.
In 2016, there were 5,311 reported mumps cases in the United States, reaching a decade-high since 2006. There have been 13 cases of people who traveled to South Padre Island between March 8 and March 22.
Portugal plane crash: Five dead in Tires near Lisbon
Four people inside the supermarket doing their shopping at the time were also treated for shock and smoke inhalation. A spokesman for the local emergency services, Andre Fernandes, said the plane was headed for Marseilles in France.
South Korea: North Korea missile test ends in failure
The administration's immediate emphasis, the officials said, will be on increasing pressure on Pyongyang with the help of Beijing. Pence, addressing an Easter service with American troops in South Korea, said the USA commitment to South Korea was unwavering.
Tipping drivers: New York's latest battle with Uber
In January, Uber paid the Federal Trade Commission $20 million to settle claims that it misled drivers about pay. The IDG based its tip-revenue projections on the fact that nearly all taxi passengers tip, and most tip 20%.
Russian Federation relations at new low after Syria attacks
Hopes may never have been high, especially after Russian Federation sounded a defiant note before Tillerson arrived in Moscow. The chemical attack prompted President Trump to order a missile strike at a Syrian military air base last week.
Jackie Robinson Day 2017
That includes the unveiling of a brand new bronze statue, which will be permanently displayed outside Dodger Stadium. Here's a sampling of the many ways in which teams and players paid tribute to the great Jackie Robinson on Saturday.
Phil Jackson: Carmelo Anthony 'better off somewhere else'
The 2017 National Basketball Association off-season just started for the New York Knicks and it is already a disaster. After Jackson's remarks, Anthony posted a message - presumably for Jackson - on his Twitter and Instagram accounts.
Four injured in explosion on University of Idaho campus
Hospital officials say four people injured in an explosion at the University of Idaho were in good condition on Friday morning. The device used for the experiment was a galvanized metal pipe, 8 to 12 inches long and about 1.5 inches in diameter.
Samsung Galaxy S8 hits launch snag with Bixby voice assistant
The standard S8 has a 5.8-inch 1440p sAMOLED "Infinity Display" while the S8+ has to do with a 6.2-inch 1440p version of the same. Samsung Electronics again released its virtual reality headset Gear VR and Gear 360 camera that can be powered by the Galaxy S8.
Fire engulfs part of roof of Bellagio Hotel
He shot cellphone video from the sidewalk while gusty winds whipped flames across the roof of the Via Bellagio shops. County spokesman Erik Pappa says officials found no building code violations at the resort.
We were asked to tone down abuses: Vidya Balan
Known for taking up bold roles, Vidya is back with yet another hard-hitting story in her upcoming film "Begum Jaan" . Directed by Srijit Mukherji , Begum Jaan is based on an incident at the time of India and Pakistan partition.